Shipping policy

  • Items that are in stock will ship out within 4-5 business days

  • You will be given tracking details once order is processed

  • Items are shipped via NZPost for all orders

  • Local pickup is an option - please select this option at check out and take note of studio opening hours.

  • Local delivery to select Queenstown postcodes are available - please select this option and I’ll reach out via email to pick out a time suitable for you (applicable to certain days only unless especially requested).

  • I strive to make sure all work is safely packed with biodegradable or recycled packaging materials. If, for any reason, your package arrives and something broke during delivery, IMMEDIATELY reach out to me via email with a photo of the damaged piece. I will happily replace items that broke in transit.

Pottery for the Poles is not responsible for lost or stolen goods.